me88 operates under a defined legal framework that sets out how your account, transactions and data are handled on this platform. Whether you are reviewing your rights, checking what this policy covers or deciding whether to open an account, everything relevant to your legal relationship with us is collected here. Access to our services depends on your local law and eligible regions.
Jurisdiction-dependent access
Nagad and Rocket wallet terms
Account rights and data
Published support routes
POLICY SCOPE NOTICE
How Our Legal Position Works
Our legal terms exist to define the relationship between you and me88 clearly, without leaving gaps that could cause confusion later. When you create an account, deposit using Nagad, transfer funds via Rocket or engage with any part of the platform, you are agreeing to these terms as they stand at the time of that action. We update the terms when our services change, and we make the current version available here at all times so you can check it before acting. Access to me88 and the services it offers depends entirely on whether such activity is permitted under the laws of your jurisdiction. We do not make eligibility decisions on your behalf. If you are in a region where online betting or gaming services are restricted or require a local permit, you are responsible for understanding that before proceeding. Nothing in our marketing material, including references to Nagad or Rocket as supported payment methods, constitutes a guarantee of lawful access in any particular location. We describe what the platform offers to eligible users in supported regions; whether you qualify under local law is a question only you and your own legal context can answer.
Nagad — supported wallet for eligible accounts
Rocket — supported wallet for eligible accounts
bKash — wallet context referenced in account terms
Bank Transfer — listed under account funding policy
Upay — referenced in supported payment documentation
WHAT THIS COVERS
Scope of the me88 Legal Framework
Not everything that touches your account falls under the same part of our legal terms. We separate account access rules, transaction conditions, site content rights and third-party services so you know exactly which section applies to your situation. Use the breakdown below to find where your question sits before contacting support.
Account Access
Covers how you open, verify and maintain your me88 account. This includes login conditions, identity checks the platform requires, and the steps you take to keep your account active. Access is conditional on meeting the eligibility requirements shown during registration and on local law in your region.
Transactions
Applies to deposits and withdrawals processed through supported wallets such as Nagad and Rocket. Transaction terms set out the conditions under which funds move in and out of your account wallet. Limits, verification steps and processing conditions are shown in your account at the time of each transaction.
Site Content
Covers the intellectual property rights in game interfaces, graphics, text and other materials presented on the platform. Content supplied by studios including PG Soft, Spadegaming, Microgaming and JDB remains the property of those providers. You may not reproduce or redistribute any site content without written permission.
Third-Party Services
Certain features on the platform connect to external providers, including game content studios and payment processors. me88 is not responsible for the terms, policies or behaviour of those third parties. If an issue arises with a third-party service, we will direct you to the relevant contact route, but resolution sits with that party.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
This policy gives you a set of practical actions you can take at any point in your relationship with the platform. Reviewing your transaction history, correcting account details, raising a question about how your data is handled and requesting support are all things you can do through routes we publish openly. None of these require you to contact a third party or leave the platform to find help. Your account area shows the records and settings relevant to most requests; for anything that cannot be resolved there, our support routes are the next step. We aim to handle correction and data requests in a way that keeps your account operational throughout the process, not paused while a query is open. If you are unsure which route applies to your situation, start with the live chat path and our team will direct you from there.
Review Your Records
Open your account history page to see a full log of deposits, withdrawals and activity. Nagad and Rocket transactions each carry a reference you can use when raising a query. No request to support is needed to access this view; it is available from your signed-in account at any time.
Correct Account Details
If your registered name, contact number or wallet details are incorrect, use the account settings section to submit a correction. Some changes require identity verification before they take effect; the fields shown in your account will tell you which documents are needed.
Raise a Policy Question
If any part of these legal terms is unclear or you want to know how a specific clause applies to your account, you can raise the question through live chat or email support. State your account reference and the section of the policy your question relates to.
Request Support
For account-level issues that go beyond self-service — such as a disputed transaction or an access problem — contact our support team using the published routes. Your Nagad or Rocket transaction reference speeds up the process considerably.
CONTACT POLICY SUPPORT
Reach Us on a Legal or Policy Matter
If your question is specifically about these legal terms — your rights, our obligations or how a policy clause applies to your account — use one of the routes below. When contacting us, include your account reference and a short description of the specific term or section you are asking about. This helps us give you a direct answer rather than a generic response.
Live Chat
Access live chat from the support icon in your signed-in account. This is the fastest route for policy clarification questions, especially if you have a Nagad or Rocket transaction reference to hand.
Email Support
Send a written query to our support email for matters that need a documented response — for example, a formal request to correct your data or a question about how transaction terms apply to your account wallet.
Help Centre
Our published help centre contains section-by-section explanations of the key policy areas. Browse the legal and account sections there before raising a support ticket; many questions are already answered with step-by-step detail.
HOW WE HANDLE THIS
Data, Cookies, Security and Retention
We handle the data collected through your account — registration details, device information, wallet identifiers and activity logs — according to the principles set out in our privacy policy, which sits alongside these legal terms. Cookies are used to keep your session active across browser tabs and to remember device preferences so returning to the lobby on your phone does not require you to log in from scratch each time. Account security relies on the verification steps you complete at registration; if something changes on your account — a new device, a new wallet like Rocket being added — the platform may prompt additional checks before processing. Data retention follows a schedule tied to account status: active accounts retain full history; closed accounts are subject to a defined retention period after which personal data is deleted in line with our published policy. To request changes to your stored data, use the email support route with your account reference included.
Data Handling
Account registration data, wallet identifiers for Nagad and Rocket, and activity logs are stored and processed as described in our privacy policy. We do not sell or share your personal data with third parties outside the operational scope described in those terms.
Cookies and Sessions
Cookies maintain your logged-in session and store device preferences so the platform behaves consistently across phone and browser. You can manage cookie settings through your browser, though disabling certain cookies may affect how the account area functions.
Account Security
Security checks are triggered when the platform detects a new device or a change to linked wallet details. Follow the verification steps shown on screen; they are there to protect your account, not to delay access unnecessarily.
Who to Contact
For data correction, deletion requests or questions about what information we hold on your account, use the email support route with your account reference. Written queries receive a documented response that you can keep for your records.
LEGAL QUESTIONS ANSWERED
Questions About This Policy
These are the questions we hear most often about our legal terms, user rights and how the policy applies to accounts in Bangladesh. If your question is not covered here, the live chat and email routes in the support section above are the right next step.
Does this legal policy apply if I am in Bangladesh?
Access to me88 and the application of these terms depend on whether online betting and gaming services are permitted under your local law and in your eligible region. We do not confirm eligibility on your behalf. Review your local regulations before opening an account or making a deposit through Nagad or Rocket.
How do I find out what data me88 holds about my account?
Your account history page shows the activity and transaction records tied to your profile, including Nagad and Rocket wallet entries. For a broader data request — covering registration details or stored identifiers — contact us via email support with your account reference and we will provide a documented response.
Can I ask me88 to correct or delete my personal data?
Yes. Send a written request to our email support route with your account reference and a clear description of what you want corrected or removed. Some changes require identity verification before they take effect; the support team will tell you what is needed when your request is reviewed.
What happens to my data if I close my account?
Closed accounts are subject to a defined data retention period, after which personal information is deleted in line with our published privacy policy. During the retention period, your data is held securely and not used for marketing or shared externally. You can ask for confirmation of your retention period via email support.
Which parts of the legal terms cover my Nagad or Rocket transactions?
Transaction terms apply to all deposits and withdrawals processed through supported wallets, including Nagad and Rocket. Those terms cover the conditions under which funds move, verification requirements and any limits shown in your account at the time of the transaction. Check the transactions section of these terms for the full detail.
How do I raise a formal dispute about a policy clause?
Contact us through live chat for an initial query, or use the email support route if you need a documented exchange. Include your account reference, the specific clause you are questioning and a short description of how it relates to your account. We aim to respond with a clear, specific answer rather than a general reply.
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