Slots / Mobile
me88 collects only the account and transaction data needed to keep your wallet, payment methods like Nagad and Rocket, and session history working correctly. What we collect, why we collect it, and how you can request changes — this page covers all of it, and access to our platform depends on your local law and eligible regions.
When you open an account on me88, we collect the registration details you provide — name, contact information, and the payment method you connect, whether that is Nagad, Rocket or another supported wallet. We also log device identifiers, browser type and session activity to keep your account secure and to make sure your mobile session picks up correctly when you switch between a phone browser and a desktop tab. Transaction records linked to your wallet — deposits, withdrawals and transfer references — are retained in line with the operational and legal requirements that apply to the region where you access the platform. We do not sell your personal data to third parties for marketing. Aggregated, anonymised data may be used to understand how sections of the platform are used, which helps us improve navigation paths and account flows. Any third-party service that processes payment data — such as a Nagad or Rocket gateway — operates under its own data terms; we recommend checking those directly. Your continued use of me88 following any update to this policy is taken as your acknowledgement of the revised terms, though we will flag material changes clearly in your account notification area.
This policy covers data collected and processed directly by me88 across the four areas listed below. It does not extend to third-party sites, payment gateways or external services you reach through a link on our platform — those are governed by their own terms. Access to the platform and the protections in this policy both depend on your local law and eligible region.
Login credentials, device fingerprint, session tokens and any two-step verification data tied to your me88 account fall inside this policy. We use this data solely to authenticate your session and protect account continuity across devices.
Deposit and withdrawal records linked to Nagad, Rocket or other connected payment methods are stored as part of your account history. These records are visible in your account transaction log and are retained in line with applicable operational requirements.
Pages you visit, game lobbies you open and the time you spend in each section are logged anonymously to improve navigation. This behavioural data is not linked to your name; it is used at an aggregate level to shape how the lobby is organised.
Payment gateways, game content providers and any external link you follow from our platform fall outside this policy's scope. Each third party operates under its own data terms, and we have no control over how they handle information you share with them directly.
You have concrete options under this policy — not just abstract rights. The most direct path is your account settings page, where the profile and contact details we hold on file are visible and editable. If you spot an error in a stored record, updating it there is the quickest fix; the change takes effect in your active session immediately. For transaction records tied to a Nagad or Rocket payment that do not match what you see in your wallet history, raising the discrepancy through our support channel creates a formal log we can investigate. Requesting a summary of the data we hold, or asking us to delete account data that is no longer needed, is handled through the same support route — state clearly which records you are asking about. We aim to respond to data queries within a reasonable timeframe, though the exact window may depend on verification steps and the volume of requests at the time. Eligibility to exercise these rights may vary depending on local law and your region.
Open your account settings to see the profile data, contact details and linked payment methods we currently hold. Everything stored under your profile is listed there; nothing is hidden behind a separate request step for basic profile fields.
Edit name, contact or wallet reference fields directly from the account settings page. For fields that are locked after verification, submit a correction request through our support channel with the correct information and your account reference.
If you want to know why a specific data point is held, or how long it is retained, contact our support team with your account reference and the specific field in question. We will respond with a factual explanation based on this policy.
Where permitted by applicable law and our operational requirements, you can ask us to delete account data no longer needed. Contact support, state the specific records, and we will confirm whether the request can be completed and what the next steps are.
For any question about how your data is handled — whether it is a Rocket payment record you want explained or a request to review what is stored under your account — the routes below connect you to the team that manages these requests. Use the channel that suits your situation; all three are monitored for policy-related queries.
Open the live chat widget from any page while signed in. State that your query is a privacy or data matter and your account reference; the agent will route it to the correct team or log it formally for follow-up.
For written records of your data request — useful when asking for a summary of held data or a formal correction — send your query to the support email address listed in your account contact page, including your account reference and the specific data point.
The Help Centre in your signed-in account area contains published answers to common data questions, including how transaction records for Nagad and Rocket payments are stored and for how long. Check there first to see if your question is already answered.
Our approach to account security, cookie use and data retention is built around the actual flows your account goes through — mobile login, wallet linkage and session continuity across devices. The details below reflect the four main areas where data handling decisions directly affect your account.
We use session cookies to keep you signed in as you move between the lobby, account wallet and transaction history. Persistent cookies help the platform remember your language and layout preferences. You can clear or block cookies from your browser settings, though some account functions may not work correctly without session cookies active.
Password data is stored in hashed form; we do not hold plain-text credentials. Account login activity is logged so that unusual access patterns — such as a new device login not matching your usual browser or region — can be flagged. If you notice unexpected activity, contact support immediately.
Transaction records, including Nagad deposits and Rocket withdrawal references, are kept for the period required by our operational and applicable legal obligations. Account profile data is retained while your account is active and for a defined period after closure. You can ask us for the specific retention period that applies to your record type through the support channel.
When we update this policy in a way that affects how your data is used, we flag the change in your account notification area. Minor wording corrections are made without a formal notice. For material changes — such as a new category of data being collected or a new third-party processor being added — we will notify you before the change takes effect.
The questions below cover what real account holders ask when they want to understand how their data is handled on me88. If your question is not listed here, the support routes in the section above are the right next step.
We collect the details you enter during registration — contact information, the payment method you link (such as Nagad or Rocket) and device data from the browser you use. We collect only what is needed to run your account and process your transactions securely.
Transaction records are not shared with third parties for marketing or unrelated commercial use. The payment gateway that processes a Nagad or Rocket transfer receives only the data needed to complete that transaction; beyond that, your wallet history stays within your account record on me88.
Open your account settings page while signed in — your profile data, linked payment methods and contact details are all listed there. For a fuller summary of stored records, contact support with your account reference and request a data summary; we will confirm what is held and the format we can provide it in.
Yes, where permitted by applicable law and our operational retention requirements. Contact support, identify the specific records you want removed, and we will confirm whether the request can be completed. Some records — such as transaction history — may need to be retained for a minimum period under applicable obligations before deletion is possible.
We use session cookies to keep you signed in and persistent cookies for layout and language preferences. You can block or clear cookies from your browser settings at any time. Note that turning off session cookies may prevent some account functions — such as staying logged in as you move through the lobby — from working correctly.
Material changes to this policy — anything that affects what data we collect or how it is used — will be flagged in your account notification area before they take effect. Minor wording corrections happen without a formal notice. Checking your account notifications after any site update is the most reliable way to stay current.